TESTIMONIALS

Experience in Kirkwood Was Key to Smooth Transition . . .

Carole helped my wife and I buy our first home in Kirkwood in 1992, and when we decided to purchase a smaller home in 2018 we knew who to call. Carole now has a team, and everyone went out of their way to help us sell our old home and find a new one just blocks away. The Bernsen team was with us every step of the way, and their experience in Kirkwood was key to a smooth transition for us.
- Thomas Foy

Highly, Highly Recommended . . .

It was an absolute pleasure working with Paul to purchase our first home! We can't say enough good things about Paul and the whole Bernsen team. Paul was so professional, knowledgeable, patient, and accommodating. He listened to us and answered all of our questions along the way but most of all he was genuinely looking out for our best interests. As first time homeowners and newbies to the St. Louis area looking to find our dream home in a short period of time, we can honestly say that we were lucky to have had Paul as our realtor. Because of Paul, a process that can oftentimes be daunting and stressful turned into one that was fun and enjoyable. I should also mention that we learned about Paul from a co-worker who had recently purchased their first home with Paul as their agent. Now we are the ones recommending Paul to anyone who is looking to buy or sell a home in the area. Highly, highly recommended!
- Reza Salari

We Did Not Hesitate to Use The Bernsen Team Again . . .

We had the pleasure of working with Carole, Matt, and
Paul for 2 home sales and a home purchase over the
span of 3 years. Given the great experience we had 2
years ago, we did not hesitate to use the Bernsen team
for our latest home sales when we had to move out of
state. Every single instance has been as enjoyable as
possible. Carole and the rest of the Bernsen team were
extremely responsive, knowledgeable, and understanding.
Their attention to detail is second to none, and we
found the team’s knowledge of the intricacies of the
local market to help us sell our homes for a price we
were comfortable with, quickly. It starts with the
Bernsen’s team wide range of resources including
professional photographers and ability to present the
home in a way that drew the most interest from prospective buyers.
In the negotiation phase of the sale,
they were able to give us accurate comparisons and
provide realistic expectations on both pricing the house
to sell, and the approxiate price to offer when buying a
home. In the negotiating phase, Carole’s knowledge on
what thing were appropriate to fix, both as a buyer and a
seller, helped ease the anxiety between the initial contract and closing date.
With any issues that arose, the
team had a large network of professionals that were able
to address a large range of potential problems—electrical
issues, structural problems, finishes. In short, we can
not emphasize enough how highly we recommend the
whole Bernsen team for any home sales or purchases.
You will not be disappointed.
- Richard and Stephanie Ts

We Made the Right Decision

We interviewed 4 Realtor Agency's and chose the
Bernsen Team to sell our house. We absolutely made the
right decision. They understood the neighborhood and
unusual school situation as well as the value of our
renovated home. We worked with all members of the
team but had the most contact with Matt and Carole. It
was obvious that Mat had handled many negotiations
and we were very pleased with the final outcome. If we
had to do it all again we would have chosen the Bernsen
Team without hesitation
- Betsy S

A Consummate Professional

Carole Bernsen's team was a pleasure to work with.
I chose her team to represent me in the purchase of my
new home and I was impressed I chose to use them to
represent me in the sale of my previous home. I worked
primarily with Paul Bernsen who I describe as a consummate
professional. I’ve referred Carole Bernsen’s team
to friends and family and will continue to do so without
hesitation
- Justin B

Paul Went Above and Beyond

I worked with Paul Bernsen to purchase my house. He
was extremely patient as I looked at houses and went out
of his way to show me properties and answer my
questions. Once I found my house, he advised me on
the best way to structure my offer given the highly
competitive market. Thanks to his quick work, guidance and
expertise, my offer was chosen among the
multiple contracts that were written on the house. He
guided me through the entire real estate purchasing
process step-by-step making it so much more manageable
than I expected. Paul went above and beyond on
every count to help me with the process. I can't
recommend him highly enough
- Paula E

Surrounded by Quality People

First, I have great respect for Paul Bernsen as he sold my
family home in 36 hours with 3 solid offers. Second, he
was my agent for the purchase of a condo in Kirkwood.
The condo is a great fit because Paul took the time to
learn about my needs and make all the details appear
seamless. He is supported and surrounded by quality
people in all aspects of real estate from Title companies
to appliance removal. Paul is dedicated to his craft and
it shows. Thank you for all you have done for my family
this past year!
- Jacq K

Wealth of Knowledge

Paul and his team was recommended to my wife and I
when we expressed interest in moving into the
Kirkwood/Webster Groves area. Paul was not only
extremely knowledgeable on real estate and home
buying, but provided us with a wealth of knowledge on
house maintenance, structural care, and general ins and
outs of purchasing a home in this area. We landed a
home in Glendale that we absolutely love and could not
have done it without Paul's help. He was readily
available to meet with my wife and I and was quick to
respond with any concerns...even to this day if we have
questions on home items, he is quick to respond and
provides us with the best options. Would recommend
Paul to anyone!
- David P

Experience is Second to None

We used the Bernsen team to both sell our old home
and purchase our new home a few years ago. We
worked with the entire team and had a terrific experience on
both sides, buying and selling. As we starting
the search for our next home, we have come back to the
Bernsen team to help us again! Their professionalism
and attention to detail coupled with many years of
experience is second to none! I'd recommend them to
anyone looking to buy OR sell in the St. Louis area!
- Michael G

Great Work Ethic

Paul Bernsen helped us find our current house in
Kirkwood, and I would recommend his team to our to
family and friends without a second thought. We
moved back to Missouri from another state and didn't
have a lot of time to look. Paul was really good at
zeroing in on houses that fit our budget and needs via
phone and email first, so we could make the best use of
time when we were able to be here. Great work ethic,
great source of knowledge about the community here.
Very positive experience overall
- Dylan L

Took the Time to Research

I know the Bernsens personally, and I was so happy to
have Paul help me purchase my home. He took the time
to research homes that fit my needs. Paul and the
Bernsen Team were always available to answer my questions
throughout the whole process. They made buying
my home way less stressful than I was expecting.
I recommend the Bernsen Team to all my friends.
- Marian S

Highly, Highly Recommended

It was an absolute pleasure working with Paul to
purchase our first home! We can't say enough good
things about Paul and the whole Bernsen team. Paul
was so professional, knowledgeable, patient, and accommodating.
He listened to us and answered all of our
questions along the way but most of all he was genuinely
looking out for our best interests. As first time homeowners
and newbies to the St. Louis area looking to find
our dream home in a short period of time, we can
honestly say that we were lucky to have had Paul as our
realtor. Because of Paul, a process that can oftentimes be
daunting and stressful turned into one that was fun and
enjoyable. I should also mention that we learned about
Paul from a co-worker who had recently purchased their
first home with Paul as their agent. Now we are the ones
recommending Paul to anyone who is looking to buy or
sell a home in the area. Highly, highly recommended!
- Reza S

Experience in Kirkwood Was Key to Smooth Transition

Carole helped my wife and I buy our first home in
Kirkwood in 1992, and when we decided to purchase a
smaller home in 2018 we knew who to call. Carole now
has a team, and everyone went out of their way to help
us sell our old home and find a new one just blocks
away. The Bernsen team was with us every step of the
way, and their experience in Kirkwood was key to a
smooth transition for us.
- Thomas F

Absolutely Recommend the Bernsens

I simply could not leave a review that would do justice
for the Bernsen team. My husband and I worked with
them when looking for our first home. We were pretty
picky as we really wanted it to be our forever home, and
David was so patient and helpful throughout the entire
process. He was incredibly knowledgeable and was
always frank with us about whether he thought each
particular house would be a wise choice for us. Thus it was
3 months and 33 houses later (did I mention we were
picky?) that we found our home! Paul made the rest of it
look easy and had everything done so quickly. I would
(and do) absolutely recommend the Bernsen’s to everyone
and anyone that was in need of a realtor.
- Trish M

Process Was Very Painless

We thoroughly enjoyed our experience with Paul and the
entire Bernsen team. Buying a house is stressful but the
Bernsens made the whole process very painless. Every
detail was covered and we didn’t have to worry about a
thing. Everyone was super helpful! We recommend the
Bernsen team to all of our family and friends.
- Molly K

Vast Network

The Bernsen Team negotiated a great deal on a house
for us. They were there every step through inspections
to close. They have a vast network in all things
residential real estate. #1 in Kirkwood for a reason.
- Nongnoot V.M

Negotiated the Offer, Inspection and Closing

Carole and the team were professional and thorough as
we went through a protracted search for the perfect
Kirkwood home. The final deal was complicated by
several unusual situations, but Carole deftly navigated
the offer, inspection and closing process. Being new to
MO, we are glad several people highly recommended
Carole and got us connected with the perfect team for
our needs
- Daniel K

Negotiated the Offer, Inspection and Closing

Carole and the team were professional and thorough as
we went through a protracted search for the perfect
Kirkwood home. The final deal was complicated by
several unusual situations, but Carole deftly navigated
the offer, inspection and closing process. Being new to
MO, we are glad several people highly recommended
Carole and got us connected with the perfect team for
our needs
- Daniel K

Culmination of Experience and Communications

We could not have asked for a better experience than
with Carol and her team. From the first walk-thru to our
marketing and staging sessions and closing, it was clear
that these people new their “stuff.” The sale could not
have gone more smoothly, and I am convinced that it
was a culmination of experience, great communication
and knowledge of what sellers need and buyers want that
made this such a seamless transaction.
- Colleen D

Fantastic Bernsen Team

Our experience with the Bernsen Team was Fantastic!
Every member of the team brought their strengths to
selling our house over the asking price to a buyer that
toured our house within 2 hours of the first showing. I
can't say enough good things about Carole, Matt, David
and Paul. Great Team!
- Buck S

Advocated Well For Us

My husband and I bought our first home with the help
of Paul Bersen. The experience was great and smooth!!
Paul (and the rest of the Bersen team) were extremely
professional in making sure we got the best possible
help and advocated well for us as clients. I’d highly
recommend the Bersen Team if you are looking to buy
or sell your home.
- Christa W

Thanks for all Your Hard Work

...on the closing of my condo. I appreciate everything
you all did for me. Everyone was wonderful to work
with. I absolutely love my condo and the location as I
was able to train for the Dopey Challenge 4-day run at
Disneyworld on Grants Trail! I love having the trail in
my “backyard”.
- Kristin W

Couldn’t Have Asked for More

Carole found a house for me when I moved to St. Louis.
When the time came for me to sell the house due to a
job related move, I did not think of calling anyone but
her. She and her team are terrific. Everything went
well, could not have asked for more!
- Patricia J

Keeping It All In The Family

Work with the Bernsens of Coldwell-Banker Gundaker.
My wife and I bought our first home with Carole. My
son, Noah bought his duplex from Carole’s son David.
My son Jake bought his duplex from David. That’s the
whole family!
The Bernsens bring a wealth of experience to the table
and work for you in finding the right place for the right
price. They take great care and work hard to navigate
you through the whole process. And in the case of our
first house, Carole did a great job of crafting our marketing plan.
So whether you are buying or selling, give the Bernsens a
call and get a good night’s sleep.
- B. Family

Expertise at it's Finest!

We truly appreciate your expertise in managing our
home sale. We will whole heartedly recommend your
family business.
- Mike and Chelie M

Fantastic Team

Carole and her team are fantastic. We couldn’t recommend them more highly.
- Eric and Susan K

Thank You, Thank You, Thank You!

We absolutely love our home and obviously you are to
thank. Thanks for being so patient with us and educating
us along the way. You were our saving grace. When
in doubt of something our standard line was “Let’s ask
Carole.” We feel so blessed that we had you to guide us.
Thank you for everything. We can’t wait for you to see
the house once we are finished.
- Molly and Brad K

Wonderfully Thorough

“I have a policy that I will ONLY surround myself with
people I enjoy working with in my life...and Carole is
indeed a person who always maintains her patience
AND her persistence FOR me, as my advocate AND
my advisor, whenever I have been in need of her great
expertise over more than 10 years of working with her.
I can’t imagine letting anyone else help me to navigate
through the area of real estate, and I would encourage
anyone to benefit from her wonderfully thorough yet
warmly-embracing style of work ethic.”
- Dr. Sandy J

In The Best Hands Possible

We just wanted to thank you for all the work and time
put into selling our home. We always felt assured that
the house was in the best hands possible. You did such
a thorough and careful job, taking our needs and concerns
seriously. We never hesitated to call you with
thoughts and questions because you were so open with
us from the beginning. So, from the buying to the selling,
we thank you tremendously for all your help!
- Jim and Amy S

Outstanding Job

Matt and his team did an outstanding job with the sale
of my home. They went above and beyond what I expected
to make sure that every detail was taken care of
and accounted for. Their resources were extremely
helpful to me in order to make sure that the house
closed and everyone and everything taken care of. They
definitely went the extra mile beyond what an average agent
would do tohelp me sell and close my home. Every aspect of this
sale was handled with professionalism. Their experience
in all aspects of the process made it much easier for me to sell
this house and make sure that it closed. I could not have
been happier about the service I received.
I would certainly recommend them to anyone even
thinking about selling or buying a home.
- Kevin and Pamela O

Awesome!

Bernsen team is awesome!
- Jason and Megan M

Patient!

Answered all questions that we had completely and patiently.
- Mary T

Great Advise!

Matt was awesome. So happy that we were able to work
with him. He was patient with our search and he had
great advise. The Bernsen team is amazing. We loved
our experience with them. Matt was exceptional and
David was great too. Thanks for making our dreams
reality.
- Timothy and Sally Z

Felt Completely at Ease

Paul walked us through the entire process while explaining
everything to us in terms we could
understand. He also gave great suggestions without
being pushy. This was the first home we purchased and
the experience was easier than we thought it would be.
We felt completely at ease working with Paul.
- Jeffery L

Very Attentive

Paul was extremely attentive to our needs, was there
when needed and returned emails/calls promptly. We
were very happy with our new home purchase and sale
of our old home. We will use the Bernsens again if we
ever move in the future.
- Michael Garavaglia and Katherine M

Above and Beyond

Matt went above and beyond handling things related to
the inspections, service and closing as we lived out of
town and couldn’t be there to meet people.
- Red and Emily G

Pleasant Experience

Carole actually makes the difficult process of buying or
selling a home pleasant. I look forward to each and
every interaction with her (and/or her whole team)
because they give me their expert opinion while also
valuing mine!
- Sandy and Terry J

Presenting our Offer

Our agent wrote a very nice cover letter when presenting
our offer to the sellers. I believe it is what helped them
to accept our offer.
- Joseph and Kellie S

Top Notch Team

Carole Bernsen and the whole team are top notch. They
are very professional and explain everything clearly.
They are with you every step of the way and I was very
grateful to work with them.
- Mary Beth H

Encouraging

Carole was always there when I needed to talk to her
and she gave me the encouragement to go ahead with
my sale. I was well pleased and would trust Carole with
any of my business.
- Marie R

Excellent

Carole and her sons were excellent in all aspects of this
transaction. I would not hesitate to use them again. I
have referred them to friends.
- Geoffrey D